Frequently asked questions

Honest answers to the questions that matter

Payments, refunds, visa refusals and deposits. We would rather you know everything before you start.

Getting started

Do I have to pay for a Pathway Clarity Assessment?

No, it is optional. If you are not sure which route fits you, the assessment costs NGN 30,000 (about USD 22) and gives you a clear recommendation based on your real profile and budget.

If you already know your course, country or school, you can skip it and we will go straight to planning your application.

Pay your deposit by 15 December 2026 and your assessment fee is deducted from your service fee.

What are Plan A and Plan B?

When we recommend a route, we also give you a backup route that fits your profile. Visa rules and school decisions can change, so you always have a clear next option.

How much is your service fee?

Your service fee depends on your route and what you need, so we explain it in full during your assessment or consultation call. You will know the full amount and the payment schedule before you sign anything.

Official charges, such as visa application fees, health surcharges, TB tests and medicals, are paid by you directly and are not part of our service fee.

Payments and refunds

How do payments work?

Our payments are milestone-based and every client signs an agreement before work begins. There are two payments:

  • Initial deposit (60%): paid when we start. It covers profiling, school search and matching, your admission application and submission, documentation and ongoing guidance.
  • Balance (40%): paid after you receive your admission, before your visa process begins.
Can I get a refund if I change my mind?

Our refund policy is simple and is also written in your agreement:

  • Within the first 2 weeks of your process officially starting, if you withdraw we refund 50% of your initial deposit.
  • After 2 weeks, your initial deposit is non-refundable, because the work it pays for is already well under way.
  • Your balance payment is non-refundable, because by then phase one of your process has been completed.

Service charges are not refunded once work has started, apart from the 50% refund in the first 2 weeks described above. Your Case Manager confirms your official start date in writing.

How do I pay safely?

Only pay into the official AfriTravels payment details sent to you by your Case Manager, either by bank transfer to our business account or through our official payment link.

Never pay money to a Route Partner or into anyone's personal account. Route Partners never collect payments.

Do I pay my tuition to AfriTravels?

No. Your tuition is paid to your school, not to us. For many of our partner schools, you can pay securely through Flywire, a trusted international payment platform.

Visas

Can you guarantee my visa?

No, and no honest agent can. Only embassies decide visas. What we promise is honest advice, a clear process and full professional support at every step. We only recommend routes you genuinely qualify for, which gives your application the best possible chance.

What happens if my visa is refused?

We go through the refusal reasons with you and advise you honestly on your options. That could mean strengthening your application and reapplying, or moving to your Plan B route. We explain any costs involved before you decide. Service charges already paid are not refunded after a visa refusal, in line with our refund policy above.

What happens to my tuition deposit if my visa is refused?

Every school sets its own tuition refund policy, and some keep part of the deposit. We show you your school's refund policy before you pay any tuition, so there are no surprises.

Schools, routes and scholarships

Which countries can I study in?

Through our partner school network of over 450 schools in over 30 countries, you can study in countries including the UK, Canada, Australia, Ireland, Germany and New Zealand, with more across Europe and Asia. Search all partner schools.

We also offer 10 affordable routes across Europe for every budget. See all destinations.

Can I apply to study in the USA?

USA applications are currently closed. Because of current US visa restrictions, we are not taking USA applications from Nigerians and many other African nationals. We will reopen them when the rules change.

Do I need IELTS?

It depends on the country and school. Some of our routes accept a Medium of Instruction (MOI) letter or English letter in place of IELTS. Each route's requirements are listed on our Destinations page.

Can you get me a scholarship?

We cannot promise a scholarship, because the decision belongs to the funder. What we do is find scholarships you realistically qualify for, check partner school awards and tuition discounts for you, and help you build a strong application. How scholarship support works.

Can my spouse or children come with me?

It depends on the country and your level of study. Ask us during your assessment or consultation call and we will tell you honestly what is possible on your route.

Can I study online without relocating?

Yes. We help professionals and leaders find online short courses, executive education, certifications and online degrees from recognised international schools. Learn more.

Route Partners

A Route Partner referred me. Who do I deal with?

You deal directly with the AfriTravels team. Route Partners only introduce you to us. They never collect money, quote prices or promise outcomes.

How do I become a Route Partner?

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